The Importance of Customer Retention for Business Success

Customer retention is a crucial aspect of any successful business. It is often more cost-effective to retain existing customers than to acquire new ones, and satisfied customers are more likely to spread positive word-of-mouth about your business. One of the key benefits of customer retention is that it helps to build a loyal customer base. […]

Why customer retention is important to a business?

Why customer retention is important to a business? Mostafa Hosseini business coach

Nine out of 10 business owners that I talked to and know, hurt themselves with this topic that I want to talk about. And that’s the process of customer retention. WHAT IS CUSTOMER RETENTION IN SIMPLE WORDS? Customer retention is the process of staying in touch with your customers, nurturing the list, having them come […]